We have also uploaded all new mail received at your Anytime Mailbox location to your new account. We have manually created a new account for you, linked it to your email, and reinstated your previous service plan.
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We take full responsibility for this error and have taken immediate action to rectify the situation. After thoroughly investigating your account, we discovered that it was mistakenly disabled and tagged as fraudulent. We understand how important it is for our customers to receive reliable and trustworthy service, and we are truly sorry that we fell short of meeting your expectations. Hi Habib, I wanted to personally reach out to you and apologize for the inconvenience and frustration that you have experienced with our service. Never speak with them by phone unless you can record them. So all I can say is use them at your own risks and have a papertrail. Look at their Social Media? Where are all the negative reviews.? Not once did I curse, raise my voice or say anything inappropriate. They are probably hoping you will not go back and look. But what you don't realize is that they deleted your comments so when others customers have an issue they will think that they are the only ones with the problem. When you leave a negative review or experience on Facebook, Instagram, X.what they will do is contact you by PM saying they want to resolve it. IMO this is a very unethical company as the only way they seem to be able to get good reviews is to block anyone that shares their negative experiences. She told Anytime Mailbox they were going to cancel my account and not accept any mail and Anytime mailbox sent me an email trying to move my account to another location without telling me why or showing proof of what I did wrong. Obviously a big mistake as she later lied and said I yelled at her according to Anytime Mailbox. So I called PacnmailPlus in Hampton Virginia and spoke with Karen the manager. They also sent me a thread from another customer asking me if I wanted to add my husband even though I am not married.
I contacted Anytime Mailbox by Facebook messenger and before I could even get an answer they would send me emails saying my issues were resolved. Both were either scanned or photographed incorrectly. I have been with them since around April and only have received 2 letters. If your ask for proof of any wrongdoing they will ignore you. Instead they will delete your account or offer to move you forcing you to start all over changing all your mail and redoing the notary. They are also not holding facilities accountable for shoddy business practices. They are deleting negative experiences from Facebook, Instagram and X and if you say anything about it they will block you. We now have quite possibly the most efficient costumer service you will find, and absolutely yes we are 24/7, so give us a ring at any time.I am in shock at what this company is capable of. We present extremely high standards of locksmith service along with high quality methods, that means nobody can beat us on our field. We work only with insured, certified and authorized technicians, because we want that you understand you are in good hands. We provide you with techs which have years of experience with any sort of locksmith difficulty, while they are fully equipped with the right tools to offer the ideal service for your needs.
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