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Please note that refunds may take several business days to appear in your bank account, depending on your credit card issuer.Ĭomplete the return form included in your order and select a reason code for item(s) being returned. Shipping costs incurred upon order placement are non-refundable. Return merchandise must be postmarked or returned to a CELINE boutique within 14 days from the date of delivery.
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Items purchased from can be returned for a full refund at no charge to or any CELINE free standing boutique in the United States. ITEMS PURCHASED FROM CELINE.COM CAN BE RETURNED FOR A REFUND, AT NO CHARGE, TO CELINE.COM OR CELINE FREE STANDING STORES IN THE UNITED STATES WITHIN 14 DAYS FROM DELIVERY. IF NOT PICKED UP, IT WILL BE RETURNED TO OUR STOCK AND YOUR ORIGINAL PAYMENT METHOD WILL BE REFUNDED. YOUR ORDER WILL BE HELD IN-STORE FOR 15 DAYS.
IF YOU, THE PURCHASER, ARE PICKING UP YOUR ORDER YOURSELF, YOU WILL NEED: YOU WILL RECEIVE AN EMAIL WHEN YOUR ORDER IS READY FOR PICKUP. IN-STORE PICKUPįEE: FREE LEAD TIME: UP TO 3 BUSINESS DAYS FROM THE TIME YOU PLACE YOUR ORDER.
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ONCE YOUR ORDER HAS BEEN PROCESSED, YOU WILL RECEIVE AN EMAIL CONFIRMING YOUR ORDER HAS SHIPPED.ĪDDITIONAL VALIDATION MAY BE REQUIRED FOR SOME ORDERS, WHICH MAY DELAY DELIVERY.ĪDULT SIGNATURE IS REQUIRED ON ALL SHIPMENTS.įOR ASSISTANCE, CONTACT US AT +1(833) 847-4860 OR DELIVERYįEE: FREE LEAD TIME: UP TO 5-7 BUSINESS DAYS FROM THE TIME YOU RECEIVE SHIPPING CONFIRMATION EMAIL NEXT DAYįEE: FREE LEAD TIME: 1-2 BUSINESS DAYS FROM THE TIME YOU RECEIVE SHIPPING CONFIRMATION EMAIL EXCEPTIONS: IF YOUR ZIP CODE IS NOT ELIGIBLE FOR NEXT DAY SHIPPING, YOUR ORDER WILL BE SHIPPED VIA COMPLIMENTARY STANDARD SHIPPING AND YOU WILL BE REFUNDED THE NEXT DAY SHIPPING FEE. ORDERS MAY TAKE UP TO 5-7 BUSINESS DAYS TO PROCESS. ORDERS PLACED ON FRIDAY AFTER 3PM ET, ON A WEEKEND, OR ON A HOLIDAY WILL BE PROCESSED THE FOLLOWING BUSINESS DAY.ĮSTIMATED DELIVERY TIME BEGINS WHEN YOU RECEIVE YOUR SHIPPING CONFIRMATION EMAIL. ORDER MUST BE PLACED FROM MONDAY TO FRIDAY BEFORE 3PM ET TO BE PROCESSED THAT DAY. CELINE PARIS SAINT-HONORE HAUTE PARFUMERIE.Please note, Made to Order and personalized items are not returnable.Īdditional information is available during the checkout process or on the FAQs Section.Ĭlick here to view shipping and delivery information. Items must remain in their original condition with all labels attached and intact. The return window starts on the day when your item was made available for collection.
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Once the request has been approved, your prepaid shipping label will be emailed to you or will be available for download in your MY GUCCI account.įor Collect In-Store orders, we offer a 30-day return/exchange window in-store or by contacting Client Services. You may return items by selecting "Return this Item" from your MY GUCCI account under order details, through your delivery confirmation email or by contacting a Client Advisor.
The return window for online purchases is 30 days (10 days in the case of beauty items) from the date of delivery. These items will ship through Premium Express once they become available. Pre-order, Made to Order and DIY items will ship on the estimated date noted on the product description page.
A signature will be required upon delivery.
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